Fire & Restoration Division · 24/7

When disaster hits, one call rebuilds it all.

Fire, water, storm, or mold — Callaway responds day or night for families and businesses: emergency board-up, mitigation, contents recovery, and complete reconstruction, with one accountable team from the first hour to the final walk-through.

Call 24/7: 713-240-7564   Download the "After the Fire" Guide
24/7Emergency response
FirefightersCurrent & retired, on staff
TurnkeyBoard-up to rebuild
InsuranceAdjuster coordination
Fire & Restoration Division

After the fire: a calm, clear path forward

When the fire trucks leave and the shock sets in, most people don't know what comes next. Callaway's Fire & Restoration Division walks families and businesses through recovery — from emergency board-up through final finishes, with one accountable team.

Staffed by current and retired firefighters. Our team brings real fireground experience — fire behavior, structural compromise, and the realities of a fire scene. That's insight most general contractors simply don't have.

Step 1

Contact your insurance

Open a claim right away. Keep a notebook of every conversation, date, and claim number, and share any photos you took safely.

Step 2

Secure the property

Board-up and temporary roofing protect the structure from weather and unauthorized entry. Callaway responds quickly to secure the building.

Step 3

Protect & recover contents

Careful pack-out, inventory, specialized cleaning, and secure storage of everything that can be saved.

Step 4

Mitigation & cleaning

Address water damage from firefighting, remove soot and smoke from surfaces and HVAC, and eliminate odors at the source — preventing secondary damage like mold.

Step 5

Full reconstruction

Turnkey rebuild with one trusted partner: framing, drywall, HVAC, plumbing and electrical, finishes, roofing, and complete project management.

Insurance

Claim coordination

We work directly with adjusters and provide the documentation your claim needs, every step of the way.

24/7 Response: 713-240-7564

Prefer it on paper? So do we.

Our "After the Fire" guide walks you through the first hours and first steps after a structure fire — calm, clear, and printable. Keep a copy in the truck, hand it to a neighbor, or print one for the kitchen drawer.

Download the Guide (PDF)